Saturday, November 2, 2013

IBM Recruitment For Technical Support Associate

Qualification:-Any Graduate, Any Post Graduates, Diploma, BE, B.Tech

Ability to identify basic hardware parts and aware of basic hardware concepts

User level familiarity with at least one e-mail client - Outlook, Notes etc..

Skilled in commercially standard software applications and major desktop operating systems.

Awareness of basic networking concepts and technologies.

Questioning skills /probing skills, as relevant to the issue and level of the caller

Any Graduate (10+2+3), B.E/B.Tech ,Any Post Graduates, Diploma Holders (10+3)

Flunecy In Communications Skills (both spoken and written)/ soft skills

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